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Business Gets Mobile

Here are some of the facts I talked about last Friday at our Business Gets Mobile event. Retail sales via smartphones and tablets have more than doubled to £8.2 bn in 2013, accounting for 18% of total...

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Have a Staples Christmas

On a scale of 1 to 10 how shabby do you think it is when a business sends a Christmas card with a full-on sales message printed in it? Click on the image to to see the card from Staples…Read more ›

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John Lewis managing director Andy Street

This video of Andy Street, Managing Director of John Lewis, is an excellent example of a business leader communicating clearly and with purpose. He comes over as in control, believable and trustworthy...

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Debate lost, lesson learnt

I lost in the vote for a public debate last week. It was a great fun event though and the experience reminded me how rare the opportunities for a good, robust, debate come up. The next day I realised...

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Why the living wage makes sense

I’ve just spotted this video from my good friend Neal Gandhi @nealgandhi Pay more, sell more, get happier customers…hear the opinions in this short film that advocates the living wage. It’s a short...

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